Privacy policy

Privacy Policy
Last updated: 6 October 2026

Who we are
Kids Play Time is operated by Kids Play Time, the controller of personal information collected for this store. Our business address is 108 Irvine Rd, Ayrshire. Contact us about privacy at contact@kids-play-time.com or through our Contact page.

Information we collect
When you browse, purchase or contact us, we may receive your name, email address, telephone number, billing and delivery addresses, order details, account details, messages, and your preferences. Our website and service providers also collect device and usage information such as IP address, browser type, pages viewed, shopping-cart activity and cookie identifiers. Payment providers process card and payment details; we receive the information needed to confirm and administer payment, but do not need your full card number to fulfil an order. We receive information directly from you, automatically through the website and from providers supporting payments, delivery, security and marketing.

Why we use it and our legal bases
We use order, contact and payment information to accept and fulfil orders, arrange delivery, handle returns and provide customer support. This is necessary to perform our contract with you or to take steps at your request before a contract. We retain records and process information where necessary to meet tax, accounting, consumer-protection and other legal obligations. We use limited account, device and transaction data to prevent fraud, secure the store, resolve disputes and improve our service where our legitimate interests are not overridden by your rights. We send promotional messages only where permitted by law, including where your consent is required; you can unsubscribe using the link in an email or contact us. Where required, we rely on your consent for non-essential cookies and personalised advertising. You can change or withdraw consent using the cookie preferences offered on the website or by contacting us. Withdrawal does not affect earlier lawful processing.

Cookies and advertising
Essential cookies help the store, checkout and security features work. Optional analytics and advertising technologies may measure visits and support relevant ads. The cookie banner lets eligible visitors make a choice about non-essential technologies. Our Shopify settings include enhanced features that may use activity across Shopify stores to improve services or advertising. Shopify may act as an independent controller for some of this processing; see shopify.com/legal/privacy/app-users and privacy.shopify.com/en for its practices and available choices. We review our advertising and cookie settings as they change.

Who receives information
We share information as needed with Shopify, payment providers, fulfilment and shipping partners, customer-support and technology providers, and analytics or advertising partners used by the store. We may also disclose information when required by law or to protect legal rights. These recipients process only the information needed for their role, subject to their applicable obligations. Links to external sites are governed by those sites' own privacy notices.

International transfers
Shopify and other providers may process information outside the UK or European Economic Area. Where the law requires a transfer safeguard, we rely on an adequacy decision or appropriate contractual safeguards, such as the UK International Data Transfer Agreement or Addendum and EU Standard Contractual Clauses, as applicable. You may contact us for more information about safeguards relevant to your data.

How long we keep information
We keep order and transaction records for as long as required by applicable accounting, tax and consumer laws, and otherwise only for as long as reasonably needed to fulfil orders, manage accounts, answer enquiries, prevent fraud and resolve disputes. Retention depends on the type of record and legal requirements. When the applicable period ends, we delete or anonymise information unless another lawful reason requires us to keep it.

Your rights
Subject to applicable UK and European data-protection law and its exceptions, you may request access to your information, correction, deletion, restriction, portability, or object to processing. You may withdraw consent at any time where consent is our legal basis and object to direct marketing at any time. Contact us using the details above; we may need to verify your identity before responding. You can also make a complaint to the UK Information Commissioner's Office at ico.org.uk if you are in the UK, or to your local European data-protection authority. We would welcome the chance to address your concern first.

Children
We sell toys to adults. The website is intended for adults purchasing products and we do not knowingly collect personal information directly from children. If you believe a child has provided us with information, contact us so we can review and, where appropriate, delete it.

Changes
We may update this policy when our services, providers or legal obligations change. We will publish the revised version here with a new update date and give any additional notice required by law.