Terms of sale

Terms of Sale

These Terms of Sale apply when you order products from Kids Play Time through kids-play-time.com. Please read them alongside our Shipping Policy and Refund Policy. They do not affect your statutory rights.

Products and suitability
We describe each toy on its product page, including any age guidance or warnings supplied for that item. Please check the product details before ordering and follow the instructions and safety warnings supplied with the product. Children should use toys under appropriate adult supervision. Images are illustrative; minor differences in colour may occur.

Prices and payment
The price, currency, delivery charge and total payable are shown at checkout before you place your order. Any applicable taxes or additional charges that we collect will also be shown there. Payment methods available to you appear at checkout. We may correct an obvious pricing or description error before accepting an order and will contact you if that affects your order.

Ordering and contract
After you place an order, we will send an acknowledgement to the email address you provide. This confirms receipt, not acceptance. A contract is formed when we confirm dispatch. If we cannot accept or fulfil an order, we will tell you and refund any payment taken for the unavailable items.

Delivery
Delivery options, charges and any estimated delivery dates are displayed at checkout and explained in our Shipping Policy. We will deliver to the address you provide, so please check it carefully. If no different delivery period is agreed with you, we will deliver within 30 days after the contract is formed, as required by applicable consumer law. If delivery is delayed, contact us through our Contact page so we can explain your options. Responsibility for the goods passes to you when you or someone you nominate takes physical possession of them, unless you independently arrange your own carrier.

Cancellation, returns and faulty goods
For most online purchases, you may cancel within 14 days after receiving the goods without giving a reason. Our Refund Policy explains how to notify us, return goods and receive a refund, including the applicable exceptions and return costs. If an item is faulty, damaged, not as described or incorrect, your statutory rights under UK consumer law remain available and take priority over any voluntary policy. Contact us through our Contact page with your order number and details.

Contact and changes
For order questions, use the Contact page on kids-play-time.com. The version of these Terms of Sale shown when you place your order applies to that order. Last updated 6 October 2026.